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You’reMorePersuasiveThanYouThi

9月9日 逆落雪投稿
  source:MelissaDahl
  欲翻译的小伙伴,可评论领稿,并把已完成的译文贴在评论处或发在自己的心理圈内。请领稿的小伙伴,尽量在一个星期内完成翻译,谢谢!!
  Whenyouthinkofpeoplewhoarereallygoodatgettingtheirway,particularlyatwork,visionsofpowerfulordownrightmanipulativeindividualslikelycometomind:thesuckups,thebrownnosers,thebullies。Ontheotherhand,chancesarehighthatapersonyoudonotpictureisyourself。Mostpeopletendtounderestimatetheirownabilitytogetotherpeopletodowhattheyask,tsomespecialskillmostpeoplearealreadymorepersuasivethantheybelievethemselvestobe。
  ResearchbyCornellpsychologistVanessaK。Bohnshasconsistentlyfoundthatpeopledoubttheirabilitytogetotherstocomplywitheventhesimplestrequests。InonestudyBohnspublishedin2008incollaborationwithherfelloworganizationalpsychologistFrancisJ。Flynn,forexample,undergraduatesatColumbiaUdhavetoaskbeforeoneofthemagreedtocarryoutasmalltask,suchaslendingthemacellphoneorfillingoutasurvey。ThenBohnsandFlynnpushedtheirstudyparticipantsoutofthelabandontocampustoseehowaccuratetheirpredictionsturnedouttobe。
  Inreality,asBohnsrecountsinarecentpieceforHarvardBusinessReview,thestrangerswerealmosttwiceaslikelytoagreetotherequestthanthestudentsexpected。Theyguessed,forexample,inreality,onaverage,thesixthpersonsaidyes。Tinpractice,itonlytookfourasksonaveragetogetayes。
  Initially,BohnsandFlynnwereinterestedinthislineofresearchbecauseitseemedtothemtobeanexampleofhowweunderestimateothers,tknowforhelp。Butlately,vestartedlookingatthisinanotherway,Bohnstoldmeinanemail。Msanexampleofhowweunderestimateourowninfluenceoverotherpeople。InherHBRpiece,Bohnsnotesanexampleofhowthiscanplayoutintheworkplace,citingaNewYorkUniversitysurveyof40fulltimeemployeesatwhitecollarcompanies,mostlyinfinance。Themajorityoftheemployeessurveyedconfidedthattheyhadconcernsaboutethicsorbasicworkflowissuesattheirrespectivefirms,butmostofthemalsosaidthattheykeptthosethoughtstothemselvesandthereasonmanyofthemgavefornotspeakingupwasthattheydoubtedtheirwordswouldchangeanything。
  Butwhydoweunderestimateourabilitytoinfluencepeople,ortogetthemtodowhatwewantthemtodo?Isinmanywaysasurprisingphenomenon,becausemuchofthepsychologicalresearchshowsthatpeopletendtooverestimatetheirowntalentandabilities。BohnsandFlynnacknowledgethisina2013sselfcenteredness,oregotism,failureofperspective。
  Pspointofview,inotherwords。Wretryingtogetsomeonetodosomethingforyou,youlikelypayalotofattentiontowhatitwillcostthepersontosayyes。Butmostpeoplealsofailtoacknowledgethepotentialcostofsayingno。Noonewantstorejectothers,particularlynotfacetoface,BohnsandFlynnwrite。Youmayfeelawkwardaskingforafavor,imaginingthattheotherpersonwillrefuse,butthepersonbeingaskedislikelyalsoimaginingthescenarioinwhichherefuses。Inmanycases,peoplearemotivatedtocomplywitharequestforhelpinordertoavoidthefeelingsofembarrassmentthatmightbeinducedbynoncompliance,theywrite。Inplainerterms:Ptwanttolookbad。
  Thatsaid,therearesomewaystophraseyourrequestthataremorelikelytoworkthanothers。Nosurprise,adirectquestionworksbetterthantiptoeingaroundthesubject。Inthatsame2008studywiththeColumbiaundergrads,BohnsandFlynnaskedthestudentstotrytogetpassersbytofilloutaquestionnaire,eitherindirectly(byhandingthemaflyer)ordirectly(bysimplyasking)。Thestrangersweremuchmorelikelytofilloutthequestionnairewhenaskeddirectlythanwhenhandedtheflyer。Thereallifelesson,then,isthatyoucanhintaroundatwhatyouwantallyoulike,dbemuchbetterservedifyoujustaskedplainly。
  Otherresearchinthisareahasshownthatpeoplearemorelikelytocomplywitharequestifyougivethemareason,evenifthatreasoniskindofdumb。Atgetwhatyouwant,tgiveuptryagain。Bvesaidnoonce,perhapsbecausetheyfeelguiltyovertheinitialrefusal。
  Butthewordsyouusewhenyouaskmatter,too。Inanotherexperimentinthat2008study,somestudentsweretoldtoframetheirquestionstraightforwardly:Wouldyoufilloutaquestionnaire?Othersweretoldtofirstask,Canyoudomeafavor?andthenaskthatsamequestion。Inthestraightforwardcondition,57comparethatto84percentofthoseinthefavorcondition。Yourmomwasright:Peoplearehappiertodowhatyouwantthemtoifyouasknicely。Butfirst,youhavetoask。
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